privacy policy

Privacy Policy

At Ocklawaha Movers, we take your privacy seriously. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website or use our services. By using our website or services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect the following types of information when you interact with us:
  • Personal Information: This includes details such as your name, address, phone number, email address, and payment information when you book or inquire about our services.
  • Non-Personal Information: We may collect data related to your use of our website, including IP addresses, browser types, and usage patterns, to improve your experience.
  • Payment Information: When making payments for our services, we may collect credit card details, billing addresses, and other financial information through secure payment gateways.

2. How We Use Your Information

We use the information we collect for the following purposes:
  • To Provide Services: We use your personal information to process and fulfill your moving, storage, and packing service requests.
  • Communication: We may contact you regarding your inquiries, bookings, updates on services, or to send you promotional materials (only if you’ve opted in).
  • Payment Processing: To process payments for our services securely.
  • Improvement of Services: Non-personal information is used to analyze and improve our website and customer service.
  • Legal Compliance: We may use or disclose your information as required by law, for example, in response to legal requests or obligations.

3. How We Protect Your Information

We are committed to safeguarding your personal information. We implement a variety of security measures to maintain the safety of your personal data, including:
  • Encryption: Sensitive data (such as payment information) is encrypted using secure technologies.
  • Access Control: We restrict access to personal information to authorized personnel only.
  • Secure Servers: We store your information on secure servers protected by firewalls and other security measures.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
  • Service Providers: We may share your information with trusted third-party service providers who assist in the operation of our business (e.g., payment processors, moving partners).
  • Legal Requirements: If required by law, we may disclose your personal information to comply with legal obligations or in response to valid requests by public authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, but it will remain protected by this privacy policy.

5. Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to enhance user experience. These technologies help us:
  • Remember your preferences and settings.
  • Analyze web traffic and usage patterns.
  • Improve website functionality.
You can choose to disable cookies in your browser settings, but doing so may affect the functionality of our website.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We recommend that you review the privacy policies of any third-party sites you visit.

7. Your Rights and Choices

You have the right to:
  • Access your personal data: You can request a copy of the information we hold about you.
  • Correct inaccuracies: If you believe any of your personal information is inaccurate, you can request to have it corrected.
  • Delete your information: You may request that we delete your personal data, subject to certain legal exceptions.
  • Opt-out of communications: You can opt out of marketing emails at any time by following the unsubscribe instructions in the email.

8. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to remove such information from our systems.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of any significant changes. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
By using our services, you agree to the terms of this Privacy Policy. Thank you for trusting Ocklawaha Movers with your moving needs.